UX journeys identified and tested for you, to make navigating easier for your customers while boosting your conversion rate.
Powerful tools customised for each partner, to detect fraud and protect your accounts.
A team dedicated to keeping FLOA services working smoothly on all your media and platforms.
Providing tools to attract more customers and defining better business levers: no-fee operation, co-branded campaigns, promotion on our channels.
Our ultra-responsive and effective service, elected "Best Customer Service of the year" for the second consecutive year in 2022. Advisors dedicated to FLOA customers.
Payment in instalments is a key part of our commercial offering. Because accessibility is in our DNA, we offer our customers the option to pay for small baskets (€50 or more) and large baskets alike. This is especially true in the travel industry, where nearly 70% of our customers use it.
One advantage of FLOA is the quality of the FLOA journey, which provides a streamlined sales journey. This is crucial for guaranteeing the best possible customer experience, all without changing the overall sales journey.
Nearly 40% of our customers choose to pay for their purchases with CB4X in 3 to 4 instalments, and on some marketplaces, it’s as high as 75%. It really drives up the conversion rate.
Here are the 3 FLOA profiles that will back you up!
Executive Director of FLOA International Development
Edlira has always worked in a challenging international & multicultural environment. She joined FLOA as Executive Director of FLOA International Development to accelerate on the international scene.
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International Business Development Manager
Results driven professional with over 20 years of proven success in business development in the payments industry, Vincent joined FLOA to manage complex and strategic partnerships, and speed up its international development.
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International Business Development Manager
After 15 years in BNP Paribas Group, Wendy joined FLOA to accelerate its international development. She is an experienced Business Development Manager skilled in International Relations and Commercial Development and obsessed by client satisfaction!
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