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MisterFly support

An innovative partnership for an enhanced customer experience

Since its creation in 2015, MisterFly has been a key player in leisure tourism. It offers a wide range of holiday offers by compiling a comparison tool for flights, accommodation and stays, even going as far as booking cars. In just 1 year, MisterFly quickly saw the opportunity to offer a disruptive innovation in its market by forming a partnership with Floa1. The idea? A split payment solution2 on airline tickets to revolutionize the travel shopping experience.

Partenariat FLOA Pay SFR & RED Partenariat FLOA Pay SFR & RED

Discover the history of this partnership in video.

Confident in the provision of a payment innovation to mark its difference in an ultra-competitive market, MisterFly boldly embarked on this project alongside Floa. It is this mutual trust between the 2 partners as well as their common desire to bring a new value proposition to the travel market that made this partnership a success from its launch.

Offering an innovative payment solution

The objective is clear: to transform the shopping experience in tourism by introducing a split payment solution, to make travel more accessible. This partnership meets the needs of an increasingly demanding clientele in terms of financial flexibility, particularly in a context of inflation.

Floa support

Floa provides MisterFly with comprehensive support:

  • Marketing, through initiatives such as competitions and cross-operations;

  • Flow and dispute management to ensure a smooth transaction and effectively anticipate possible complications;

  • Risk management to optimize payment acceptance while minimizing risk;

  • Ongoing support through support during major events affecting the business;

  • Regular follow-up with fortnightly updates and quarterly reviews;

  • Rapid response, by accepting payments in less than 200 milliseconds, is essential for the success of the service.

  • Co-construction of data, through a data exchange model to improve scoring, acceptance and risk management.

Result: a significant increase in the average basket

900€

An average basket

50%

average catch rate

24 %3

Increase of average baskets

Split payment has transformed the holiday shopping experience, considered the most important of the year. Until constrained by unadvantageous payment terms, users appreciate the possibility of staggered payment, even in the event of a last-minute payment! !

The robustness and speed of the Floa solution perfectly meet the requirements of the travel industry.

ome key figures:
• An increasing average catch rate: 50%3 of sales, reaching up to 75%3 during certain periods.
• An average basket of €9003, demonstrating the effectiveness and importance of the service for customers.

This partnership between MisterFly and Floa is not only a business collaboration: it is a major step forward in the field of tourism, which allows us to offer customers flexible and innovative payment solutions. This is a concrete example of how modern, hybrid payment solutions can support sales in an industry where average order value prices are increasing by an average of 24% to 35 %3, in part due to inflation.

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